Shipping Policy

Last updated: November 9, 2026 · Operated by: HAKHATU MASTERPRI LLC

1. Shipping Rates & Delivery Summary

Every garment at Christian Tees & Hoodies (christianteesandhoodies.com) is made to order after checkout. Total delivery time consists of Order Production Time + Carrier Transit Time:

Note: The $100.00 free-shipping threshold is calculated on your merchandise subtotal after any promotional discounts and before applicable taxes. If an Express Shipping upgrade is available for your destination, its exact rate and estimated delivery window will be shown at checkout before payment.

2. Made-to-Order Production & Daily Cut-Off

• Production Window: 1–4 business days (Monday through Friday, excluding U.S. federal holidays).
• Daily Order Cut-Off Time: 5:00 PM Mountain Time (MT). Orders placed before 5:00 PM MT on a business day enter our production queue the same day; orders placed after 5:00 PM MT, on weekends, or on federal holidays begin processing on the next business day.
• Quality Inspection: Before packing, every garment is checked to verify that the garment style, size, color, and King James Version Scripture design match your order confirmation.

3. Shipping Carriers, Tracking & Split Shipments

• Carriers Used: Orders are shipped via trusted domestic and international carriers including USPS, UPS, DHL eCommerce, FedEx, or regional last-mile postal partners depending on your delivery address.
• Order Tracking: Once your order completes production and is handed off to the carrier, we automatically send a shipping confirmation email containing your tracking number and a tracking link. Please allow 24–48 business hours for the carrier’s first scan to appear. You can also check your status anytime on our Track Order page.
• Multi-Item Orders: If your order includes multiple garment types (for example, a T-shirt and a hoodie), items may occasionally ship in separate packages at no additional shipping charge so your items arrive as quickly as possible.

4. Address Accuracy & 12-Hour Modification Window

• Please verify your street address, apartment/suite number, city, state, and ZIP/postal code carefully before completing checkout.
• If you spot an error in your shipping address, email [email protected] within 12 hours of placing your order. Once an order has entered production or been handed to the carrier, we cannot reroute the shipment.
• If a package is returned to us as undeliverable due to an incomplete or incorrect address entered at checkout, or because it went unclaimed, the customer is responsible for the reshipment fee once a corrected address is confirmed.

5. Important Delivery Notes, Lost Packages & Customs

• Estimated Timeframes: All transit and delivery dates are good-faith estimates based on normal carrier operations. Peak retail seasons (November–December), severe weather, or customs inspections may add extra transit days outside our control.
• Packages Marked Delivered: If carrier tracking marks your parcel as “Delivered” but you cannot locate it, please check around porches, side doors, mailboxes, and with neighbors or building management, and allow 1–2 extra business days in case of an early carrier scan. Contact the carrier directly and notify us at [email protected] within 14 days of the marked delivery date so we can assist you.
• Packages Lost or Damaged in Transit: If your parcel is confirmed lost in transit by the carrier or arrives damaged, contact us within 14 days and we will send a replacement at no cost or issue a full refund.
• International Taxes & Duties: For orders shipped outside the United States, any import duties, VAT/GST, or customs clearance fees assessed by the destination country are the responsibility of the recipient unless explicitly collected at checkout.

6. Contact Information

Questions about shipping or an active order? Reach our support team:

• Brand: Christian Tees & Hoodies (Operated by HAKHATU MASTERPRI LLC)
• Email: [email protected]
• Phone: +1 978-960-4097
• Support Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time
• Administrative Address: 30 N Gould St Ste N, Sheridan, Wyoming 82801, United States (Administrative office only; no retail showroom or walk-in returns)