Frequently Asked Questions
Straightforward answers about our Scripture apparel, fabrics, sizing, made-to-order production, shipping timeframes, and customer protection policies.
Apparel, fabrics & Bible translation
Which Bible translation do you use on your apparel?
Every design in our catalog uses the King James Version (KJV), checked word for word, with the book, chapter, and verse reference clearly included on the garment.
What fabrics are your T-shirts, hoodies, and crewnecks made from?
Each garment style is built on a dedicated fabric specification:
• Christian T-Shirts: 100% breathable cotton (180–200 GSM), soft for all-day wear and engineered to resist wrinkles, shrinking, and mildew.
• Christian Hoodies: 97% ultra-soft cotton and 3% spandex with a durable graphic finish, structured hood, and front kangaroo pocket.
• Crewneck Sweatshirts: Cotton and polyester 2-end midweight fleece blend with air-jet yarn for reduced pilling, double-needle stitching, and 1×1 spandex rib knit.
Where is the design placed on each garment?
Our designs feature a subtle coordinating detail on the front left chest and the full Scripture illustration and verse across the back. Every product page displays both front and back views so you can inspect the exact layout before ordering.
How should I wash and care for my garment?
Turn the garment inside out and machine wash in cold water on a gentle cycle with mild detergent. Hang to dry or tumble dry on low heat. Do not bleach or dry clean. If ironing is needed, iron inside out on low heat, away from the graphic design.
Order processing, rates & delivery
When will my order arrive?
Every garment is made to order after checkout. Total delivery time is Production Time + Transit Time:
• Production Time: 1–4 business days (Monday–Friday; daily cut-off 5:00 PM Mountain Time).
• U.S. Standard Transit: 4–10 business days (5–14 business days total).
• International Standard Transit: 4–15 business days (5–19 business days total).
How much does shipping cost?
Standard shipping is a flat $5.99 on orders under $100, and FREE on all orders over $100 (after discounts and before taxes). Your exact shipping total is displayed clearly in the cart and at checkout before payment.
How do I track my order?
As soon as your order finishes production and is handed to the carrier, we email you a shipping confirmation with your tracking number. You can also check your status anytime on our Track Order page.
Cancellations, sizing & store error claims
Can I change or cancel my order after placing it?
Yes—you may request an order cancellation, size/color change, or shipping address update within 12 hours of placing your order by emailing [email protected] with your order number. After 12 hours, your item enters made-to-order production and can no longer be modified or cancelled.
What if my item arrives damaged, defective, or incorrect?
If the error is ours—such as arrival damage, a manufacturing defect, the wrong size compared with your order confirmation, or an incorrect design—contact [email protected] within 14 days of delivery with photos of the item and shipping label. We will send a free replacement or issue a 100% full refund (including original shipping), with no physical return required in most approved cases.
Do you accept returns or exchanges if I ordered the wrong size or changed my mind?
Because each garment is made to order specifically for your selected style, color, and size after checkout, we cannot accept returns or exchanges for buyer’s remorse, change of mind, or customer-selected sizing errors. Please compare a garment you already own against our flat-measured Size Guide before ordering.
What payment methods do you accept?
We accept Visa, Mastercard, American Express, and Discover in USD ($). All transactions are processed over 256-bit SSL/TLS encryption via PCI-DSS compliant payment gateways.